When Rebekah Walker noticed she was short on her July rent, it quickly became clear that her monthly disability payment never arrived from Social Security, as it had for the past 16 years. The agency claimed in an online message that she had been overpaid by $48,609.60 — and she needed to pay it back. Until she could prove otherwise, she was cut off.
Source: A Diminished Social Security Work Force, and Its Customers, Feel the Strain, New York Times.